Owned a Tata Hexa AT for 5 years & 1 lakh km: My experience & learnings

The car was in the service centre for more than a month during AT box oil seal related problems and during one of accidental repairs.

BHPian prasanna_indaje recently shared this with other enthusiasts.

I owned a Tata Hexa for nearly 5 years and 1 lakh kms.

  • Following were the issues faced and work done under warranty:
  • EGR around 30K, due to excessive smoke.
  • Silencer assembly around 60K, due to cracks. Was lucky enough to get twin pipes as replacement.
  • Few oil seals in between gearbox and engine, around 60k. Gearbox removed, ATF replaced, Oils seals replaced. Car was in ASS for almost a month.
  • Air intake related part replaced , due do whistling sound.
  • Minor leakage of engine oil – Fixed after changing some gasket / oil seal.
  • Air filter hose replacement.
  • One of the door lock replaced.
  • Couple of exterior trims replaced.

Some issues which could not be fixed :

  • Infotainment system becoming unresponsive, only god’s intervention used to bring it back to life, that too after few days. Used to happen once or twice a year during last couple of years of ownership. Assuming something to do with moisture.
  • Abnormally thick black smoke under acceleration (normal, not pedal to metal) and sometimes while idling at D, with brakes on.
  • Minor but consistent vibration, after using AC for sometime (Not the regular compressor related noise / vibration).

I had to visit ASS about 25 times in 5 years for regular servicing and twice for accidental repairs. There were some additional visits for follow up, which are not tracked. The car was in the service centre for more than a month during AT box oil seal related problems and during one of accidental repairs. Part availability was the reason of delay.

My suggestions to folks looking at buying used Hexa:

  • Pick a model with low odd reading (say 30k to 40k).
  • If buying AT, check if there is any work done on transmission.
  • Parts availability may be an issue. While regular parts are available, any ‘not so common’ part will take a week or two to arrive.
  • Look for a less than 5 year old model with warranty and AMC.
  • And have a friend in Tata ASS near your home.

Check out BHPian comments for more insights and information.

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